Cisco smart net total care service your it infrastructure is the lifeline that connects your business to customers and suppliers. On july 27th 2015, cisco announced that their smartnet support offering will be merging with smart net total care to form cisco smart net total care service sntc. Click the navigation links below to access materials for using our service and supported collectors. The technology delivered smartnet total care sntc v cisco partner support service pss comparison technology. Identify issues quickly and streamline your incident management processes to. Cisco smart net total care supports contract and device. Cisco smartnet total care and licensing connect with an. This saves time and provides a more current view compared with manual efforts. Cisco smartnet solution support extended service agreement. Smartnet is built on the most advanced gnss reference station software platform in the world, leica geosystems gnss spider. Network administrators at roc friese poort, a school of,000 students in the netherlands, were concerned that their wireless networks capacity and performance wasnt robust enough to handle the influx of devices on campus. Cisco smart net total care provides your network with industry leading technical support along with an entitlement to smart capabilities.
Smartnet frequently asked questions smartsupport knowledge base. Identify issues quickly and streamline your incident management processes to reduce network downtime and improve it service levels. Mgmt here is pushing to save on cisco support by consolidating under cisco smartcare rather than renewing the smartnet coverage we usually get. Combine this with our gnss receiver hardware, server infrastructure, failover systems and user portal and you have the most advanced and flexible network in the world. Cisco smart net total care contracts details page sql. Cisco alerts receive cisco alerts for security psirts and hardware and software updates and upgrades. Which registration step would you like assistance with. Cisco smart net total care makes device lifecycle management easy and effective. Smartnet processes certain personal data of the users. Smartnet was built to provide highprecision, highavailability network rtk corrections for any application, using any constellation, while at the same time being open. What you get from smart net total care service cisco tac expertise. Sep 30, 2015 cisco executives joe pinto, debbie dunnam, and mala anand provide a short overview of the features and capabilities of the next generation of technical support smart net total care.
Smartnet gives you more time to focus on business innovation while proactively supporting your infrastructure. Select from the following outcomes to find the reports that can help you achieve your goals and learn how to use them. Learn how cisco smart net total care service provides technical services. Using smart net total care support, your organization can easily identify which devices are approaching end of life. Enter the part number in the search box at the top of the page to locate it in our database. Ciscos smart net total care can be a life saver but it. Cisco us only smart net total care 8x5 next business day.
Cisco smart net total care service customer experience. Immediate access to the up to the immediate present 500551 exam and find the same core area 500551 questions with professionally verified answers, then pass your exam with a high score now. Solve problems faster, improve operational efficiency, and reduce your risk of downtime. Even though cisco smartnet is officially retired, smartnet customers can still expect the same support and service that theyve been receiving. Smart net total care report finder select from the following outcomes to find the reports that can help you achieve your goals and learn how to use them. C4p or osp smartnet onsite 24x7x4 fourhour onsite service and parts, 24 hours a day, 365 days a year, includes cisco and locally observed holidays for onsite hardware maintenance. Cisco smartnet is now smart net total care youtube. The following sections describe which personal data cisco processes to deliver these services, the location of that data and how they are secured in accordance with privacy principles, laws and. Smart net total care onsite 24x7x2 2hour response, 24 hours a day, 7 days per week, including holidays smart net total care onsite 24x7x4 4hour response, 24 hours a day, 7 days a week, including holidays smart net total care onsite 8x5x4 based on depot time 4hour response, 9 a.
Cisco smartnet no engineer fault reporting 8 hours a day, 5 days a week hardware replaced by next business day software support major and minor updates 24 x 7 access to cisco technical centre tac extended access to. Below is a description of the mountpoints that we support along with details about the particular mountpoint. Our community includes cisco experts to answer your questions about the smart net total care sntc portal and cspcollector. Afaik its pretty new and i dont know many of our clients using it. Java project tutorial make login and register form step by step using netbeans and mysql database duration. Take advantage of global, 24hour access to our technical assistance center for covered devices. Consntwsc384ts, cisco smartnet 8 x 5 x nbd wsc3850. Data sheet cisco smartnet and cisco smartnet onsite services service overview your network is the lifeline that connects your.
It is more faster and easier to pass the cisco 500551 exam by using validated cisco cisco networking. A vulnerability in the webbased management interface of the cisco smart net total care sntc contracts details page could allow an authenticated, remote attacker to perform a readonly, blind sql injection attack, which could allow the attacker to compromise the confidentiality of the system through sql timing attacks. Smartnet and smart net total care convergence faq for. Understanding smartnet mountpoints smartsupport knowledge base. Richardson, tx, usa allen, tx, usa research triangle park, nc, usa third party service providers. Check cisco consntwsc388fs product detail and price trend at.
Reduce downtime and keep your infrastructure devices running smoothly. A customer version of this faq will be available for use outside of cisco as of june 8, 2015. Oct 17, 2012 the cisco smartnet onsite service option provides rapid replacement of hardware. Proactive cisco services with cisco smartnet total care datasheet, author. Ciscos smart net total care requires the installation of a hardware collector.
Cisco smartnet service is essential to keeping your business functions available, secure, and operating at peak performance. Products cisco smart net total care service data sheet cisco. Cisco smartnet service facilitates rapid resolution of critical network issues and improves operational efficiency thro. Cisco smartnet service is an awardwinning technical support service that can give your it staff direct, anytime access to cisco experts and online selfhelp resources required to resolve issues with most cisco products. Cisco executives joe pinto, debbie dunnam, and mala anand provide a short overview of the features and capabilities of the next generation of technical support smart net total care. Consntwsc384ts cisco smartnet total care routerswitch. Specifikacijos cisco smartnet total care garantijos ir. Consntwsc224sl price datasheet consnt for c2960x series. Consntwsc388fs price datasheet consnt for c3850 series.
Smart net total care gives you more time to focus on business innovation while proactively supporting your infrastructure. Proactive cisco services with cisco smartnet total care. Please complete the form below so we can deliver customized resources to help you complete the setup phase and start achieving your goals. Malaysia price cisco smart net total care malaysia reseller. Infelizmente a pagina procurada nao foi localizada. Replace network devices when necessary within a selected delivery time 2hour, 4hour, nextbusinessday. This document describes ciscos smart net total care sntc device level support and. Malaysia price cisco smart net total care malaysia. Whats the difference between cisco smartnet total care, and. Consntwsc298dl price datasheet consnt for c2960x series.
Smartnet gives you and your customers direct, anytime access to highly skilled. Smart net total care tracks the end of sales life and end of service life for all devices deployed in your cisco environment. The collector can also identify hardware or software versions and configuration. With a robust, traceable and repeatable network rtk correction users of smartnet can expect centimeterlevel accuracies tied to a common datum. Page 1 of 4 data sheet smart net total care service. Learn how cisco smart net total care service provides technical services and smart capabilities to help you reach your business objectives. Onpremise and cloud solutions questuins and answers. Do you need help getting started with your smart net total care. C2p or prem smartnet onsite 24x7x2 twohour onsite service and parts, 24 hours a day, 365 days. If you order cisco support, you are probably familiar with part number prefixes like snt and sntp. Cisco aids netherlands school in expanding bandwidth. Smart net total care gives you more time to focus on business innovation. Bottom line telecommunications is a cisco registered partner.
I noticed my notes were outdated as to what these prefixes mean when i started seeing part numbers like c4p replacing the prefixes i used to expect. Consntwsc384ts, cisco smartnet 8 x 5 x nbd wsc385024ts. Cisco is the cdw partner for the smarttracker solution and the cdw total care advantage managed services programs. Cisco smartnet merges with smart net total care it resource. Access smart net total care sntc reports for simplified device coverage and contract renewals. Smartnet and smart net total care convergence faq for cisco. For such a basic idea, byod can turn into a complex issue. Get 24hour access to ciscos technical assistance center to resolve critical issues with covered devices. Cisco smart net total care smartnet can help you meet these objectives by providing technical services and smart capabilities that. Datasheet ukbased operations centre our increased service levels give you 247 phone support from a ukbased operations centre. Cisco smart net total care helps reduce downtime with fast, expert technical support and flexible hardware coverage provided by the cisco technical assistance center tac. Order cisco smartnet consntwsc384ts sntc8x5xnbd cisco catalyst 3850 24 port data ip base, solve problems faster, improve operational efficiency. Manage your cisco inventory, product lifecycle and contract status plus, view alerts and reports relevant to your network all with the ease of automated tools.
With smartnet you can solve network issues faster, improve operational efficiency, and reduce downtime. We offer our own managed services which would probably be cheaper than ciscos offering and we are more intimate with the projects. Ciscos smart net total care can be a life saver but itll. Details of access are listed in the datasheet data center locations cisco leverages its own data centers as well as thirdparty cloud hosting providers to deliver the service globally. Smartnet convergence to smart net total care sntc youtube. Proactive cisco services with cisco smartnet total care datasheet, length. Whats the difference between cisco smartnet total care. Cisco smartnet service datalink maximize your cisco smartnet contracts with datalink. Smart net total care smartnet provides awardwinning technical support along with an entitlement to smart capabilities. Enjoy worldclass productlevel technical support, hardware replacement and os software updates all made simple by a range of smart capabilities. Smart net total care provides awardwinning technical support along with an entitlement to smart capabilities. By covering networking devices with a cisco smartnet contract. Using smart net total care support, your organization can. Cisco smartnet service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics.
Hi, pss normally gives the existing capabilities of the cisco commerce tools to eliminate the need for specialized training or process requirements. Due to popular demand, this blog post has been refreshed with an additional webinar event titled 3 actions to consider from cisco support contract changes on june 14th, 2016. Cisco smartnet for cisco catalyst 3850 24 port data ip base. Use the cisco smart net service finder tool to find the correct cisco smart net service part number for your device and the services you require step 2. You might have heard about ciscos newly branded smart net total care service a merger of its existing smartnet support and editors note. Cisco smartnet extended service agreement consntasa5506k. The information in this frequently asked questions document is cisco confidential. Improve my hardware, software, and security alert management. Sep 09, 2015 java project tutorial make login and register form step by step using netbeans and mysql database duration. Hi there what is the difference between smartnet and pss.
At first smartnet can appear very complex to understand, but with the right know how and a bit of guidance youll soon be in a position to decide if it is the right support solution for you and also be able to make an informed decision about selecting the right level of support. Cisco smart net total care smartnet helps reduce network downtime with fast, expert technical support and flexible hardware coverage provided by the cisco technical assistance center tac. Manage risk, fix problems, operate efficiently with responsive, smart support. Order cisco smartnet consntwsc312pc sntc8x5xnbd cisco catalyst 3560cx 12 port poe ip ba, solve problems faster, improve operational efficiency. Cisco smartnet total care and licensing connect with an expert. The vulnerability is due to insufficient input validation of certain user.